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Privacy Policy

Last updated: June 24, 2025

Learn how we collect, use, and protect your personal data when you use our platform — whether you're booking services or managing your beauty business. Transparency and trust are part of how we help you grow with confidence.

Who We Are

Blysko is a platform that connects independent beauty professionals with their clients across Europe and Ukraine. We provide digital profiles, booking systems, and business management tools for beauty specialists.

Contact Information

Website: www.blysko.com Email: support@blysko.com

What Information We Collect

Information You Provide

  • Account Information: Email address, password, name, and profile details.
  • Professional Profiles: Business information, services, pricing, contact details, and address.
  • Client Information: Names, email addresses, and phone numbers of your clients (if you're a beauty professional).
  • Booking Details: Appointment times, services, and notes.
  • Payment Information: Processed securely through Stripe (we don't store your credit card details).

Information We Collect Automatically

  • Website Analytics: We use Plausible Analytics to understand how our website is used. This service is privacy-respecting and doesn't track individual users or use cookies.
  • Technical Information: Basic server logs including IP addresses and browser information for security and performance purposes.
  • Session Data: Temporary data to keep you logged in during your visit.

How We Use Your Information

We use your information to:

  • Provide and maintain the Blysko platform.
  • Process your subscription payments.
  • Send important account and service notifications.
  • Enable booking and client management features.
  • Provide customer support.
  • Improve our services based on usage patterns.
  • Comply with legal obligations.

Information Sharing

We share your information only in these specific cases:

Service Providers

  • Stripe: Payment processing for subscriptions.
  • Process your subscription payments.
  • SendGrid: Sending transactional emails (booking confirmations, account notifications).
  • Render.com: Web hosting and data storage.
  • Tigris Data: Secure file storage for images and documents.
  • Cloudinary: Secure image and multimedia files storage

Public Information

  • Your professional profile information is visible to potential clients as intended by the platform
  • Your availability and services are shown to users browsing the platform.

Legal Requirements

  • We may disclose information when required by Swiss law or to protect our rights and safety.

Data Storage and Security

  • Location: Your data is stored on secure servers in the EU and other regions with adequate data protection.
  • Security: We use industry-standard encryption and security measures.
  • Retention: We keep your data only as long as necessary for our services or as required by law.
  • Backups: Secure backups are maintained for data recovery purposes.
  • Cross-Border Transfers: When data is transferred outside the EU, we ensure adequate safeguards are in place.

Information Sharing

We process your personal data based on:

  • Contract: To provide our platform services and process payments.
  • Legitimate Interest: To improve our services, prevent fraud, and ensure security.
  • Consent: When required by law or when you opt-in to optional features.
  • Legal Obligation: To comply with applicable laws and regulations.

Your Rights

For EU/EEA Users (GDPR Rights)

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data ("right to be forgotten").
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a common format.
  • Objection: Object to certain types of processing.
  • Withdraw Consent: For processing based on consent.

For Swiss Users

  • Similar rights under Swiss Federal Act on Data Protection (nDSG.

For Ukrainian Users

  • Rights under Ukrainian data protection legislation.

For Other Users

  • We provide similar protections regardless of location.

To exercise these rights, contact us at: support@blysko.com

Cookies and Tracking

  • No Tracking Cookies: We don't use advertising or tracking cookies.
  • Essential Cookies: Only necessary session cookies to keep you logged in.
  • Analytics: We use Plausible Analytics, which doesn't use cookies or track individuals.
  • No Consent Required: Since we don't use tracking cookies, no consent banner is needed.

Cookies and Tracking

Stripe

  • Handles payment processing with their own privacy policy: https://stripe.com/privacy

SendGrid

  • Sends transactional emails with their own privacy policy: https://www.twilio.com/legal/privacy

Plausible Analytics

  • Privacy-respecting analytics with their own privacy policy: https://plausible.io/privacy

International Transfers

We may transfer your data to countries outside your home country, including:

  • EU to Third Countries: With adequate safeguards (Standard Contractual Clauses, adequacy decisions).
  • Service Providers: Our hosting and service providers may process data in different jurisdictions.
  • Safeguards: We ensure appropriate technical and legal protections are in place.

Changes to This Policy

We'll notify you of significant changes to this privacy policy via email or through the platform.

Contact Us

For privacy-related questions or concerns:

  • support@blysko.com
  • subject line: "Privacy Inquiry"

Supervisory Authorities

You have the right to lodge a complaint with your local data protection authority:

  • EU/EEA: Your national Data Protection Authority.
  • Switzerland: Swiss Federal Data Protection and Information Commissioner (FDPIC).
  • Ukraine: Ukrainian Parliament Commissioner for Human Rights.
  • Other: Relevant local authorities in your jurisdiction.